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FREQUENTLY ASKED QUESTIONS 

Welcome to the Fantasy Claw Arcade FAQ section. Here you'll find answers to some of the most common questions we receive. If you have any additional questions, please don't hesitate to contact us.

  • Q: What is Fantasy Claw Arcade?
    A: Fantasy Claw Arcade is an exciting arcade experience inspired by Japanese claw arcades. We offer a variety of claw machines with fun and unique prizes at our locations.
  • Q: Where are your arcades located?
    A: Our first location is on the Las Vegas Strip inside the Fashion Show Mall. We plan to open more locations across the USA soon.
  • Q: How much does it cost to play at the Claw Arcade?
    A: Each token or credit costs between $0.70 and $1 depending on the amount of tokens purchased. The more you spend, the cheaper the token cost is.
  • Q: What are your arcade hours?
    A: Our arcade hours vary by location. Generally, our arcades are open from 10 am to 9 pm daily, and from 11 am to 7 pm on Sundays. Please check the specific location's page on our website for the most up-to-date hours of operation.
  • Q: How can I become a franchisee?
    A: If you're interested in franchising with Fantasy Claw Arcade, please visit our Franchise Opportunities page for detailed information and to fill out an application form.
  • Q: What are the requirements to open a franchise?
    A: We look for individuals with a passion for entertainment, strong business acumen, and the financial capability to invest in our franchise. Specific requirements are listed on our Franchise Opportunities page.
  • Q: Do you provide training for franchisees?
    A: Yes, we offer comprehensive training and support for all our franchisees to ensure they can successfully operate their Fantasy Claw Arcade location.
  • Q: How do I play the claw machines?
    A: To play, simply purchase tokens from our token machines or at the front counter. Insert tokens into the claw machine and use the joystick and button to try and grab a prize.
  • Q: What kind of prizes can I win?
    A: We offer a wide variety of prizes, including plush toys, electronics, gift cards, and more. The prizes are regularly updated to keep the experience exciting.
  • Q: Can you trade in smaller prizes to win larger ones?
    A: Yes, each Fantasy Claw Arcade has a "prize portal" where prizes can be traded in for larger prizes.
  • Q: Are there age restrictions for playing at Fantasy Claw Arcade?
    A: Players of all ages are welcome! However, children under the age of 12 should be accompanied by an adult.
  • Q: What safety measures do you have in place?
    A: The safety of our guests is our top priority. Our arcades are equipped with security cameras, and we have staff on-site to assist with any issues. We also adhere to all local health and safety guidelines.
  • Q: Are you hiring?
    A: We are often looking to hire fun and upbeat talent who want to join our team. Please complete the Contact Us form stating you're looking for work with your contact information, and we will get back to you shortly.
  • Q: Do you ever have coupons or discounted promotions?
    A: Yes, check out our "Special Promotions" section at the bottom of our website for the most up-to-date coupons and promotions.
  • Q: Can parties or group events be held at the arcades?
    A: Yes, we welcome your birthday party, corporate event, or special event. Please complete the Contact Us form with all your details or email us, and we will get right back to you.
  • Q: Do you rent your claw machines for off-site private events?
    A: Yes, on limited occasions. Please contact us for more details.
  • Q: I encountered an issue with the website. What should I do?
    A: If you experience any issues with our website, please contact our support team at fantasyclawarcade@gmail.com. We will work to resolve the issue as quickly as possible.
  • Q: How can I stay updated on new locations and promotions?
    A: You can stay updated by subscribing to our newsletter, following us on social media, or regularly checking our website for the latest news and promotions.
  • Q: How can I contact Fantasy Claw Arcade?
    A: You can reach us by email at fantasyclawarcade@gmail.com, or by visiting our Contact Us page for more information.

We hope this FAQ section helps answer your questions. Enjoy your time at Fantasy Claw Arcade!

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